Terms and Conditions
Contact Details
These Terms and Conditions apply to your use of the Vegas Hunter Casino Australia website located at vegashunter-aus.com ("Website"). If you have any questions about these Terms or about your account, please contact us:
- Brand name: Vegas Hunter Casino ("Vegas Hunter", "we", "us", "our")
- Operator company name: VegasHunter Casino
- Registered address: 96 Bidewell Ave, North York, ON M3H 1J9, Canada
- Support email: [email protected]
- Phone: +1-647-937-0490
Customer support is available for Australian players in English.
1. Introduction
These Terms and Conditions ("Terms") set out the rules that govern your use of Vegas Hunter Casino and all products and services offered on the Website, mobile site and mobile applications (together, the "Services"). By creating an account, logging in, placing a bet, making a deposit or accessing any part of the Services, you confirm that you have read, understood and agree to be bound by these Terms.
If you do not agree with these Terms, you must stop using the Website and Services immediately and should not create an account or place any bets.
These Terms form a binding agreement between you and VegasHunter Casino. We recommend that you print or save a copy of these Terms for your records.
2. Eligibility and Player Requirements
2.1 Legal age
Vegas Hunter Casino is strictly for adults. You may use the Services only if you:
- are at least 18 years old; and
- are of legal age to gamble under the laws of your country, state or territory of residence.
If the legal age in your jurisdiction is higher than 18, you must comply with that higher age limit. Any access or use of the Services by a minor is strictly forbidden. We may request proof of age at any time and may suspend or close your account if we cannot confirm that you are of legal age.
2.2 Jurisdiction and local laws
You are responsible for ensuring that online gambling is lawful in your jurisdiction and that you comply with all local laws and rules that apply to you. Vegas Hunter Casino does not provide legal advice and does not accept liability if you use the Services in a place where online gambling is restricted or forbidden.
Without limiting the above, you must not access the Services if you live in, or are physically present in, any of the following restricted countries where Vegas Hunter Casino does not operate:
- Japan
- Cyprus
- United Kingdom
- Portugal
- Czechia
- Georgia
- Ukraine
- Belgium
- Iran
- Albania
- Estonia
- Israel
- Hungary
- Jersey
- Lebanon
- Barbados
- Spain
- Greece
- Cayman Islands
- Curacao
- Panama
We reserve the right to add or remove restricted countries at our own discretion where required by law, by regulators, by payment partners or for business reasons.
2.3 Australian players
The Website is targeted at players located in Australia who wish to access information about Vegas Hunter Casino and, where permitted by law, enjoy our Services. You must confirm that Australian law and the law of your state or territory allow you to use online casino and sports betting services before you sign up and start playing.
2.4 One account per player
- You may open and use only one account with Vegas Hunter Casino.
- Multiple accounts, shared accounts or accounts opened on behalf of another person are not allowed.
- If we detect duplicate or linked accounts, we may close them, cancel bonuses, void winnings and keep any active balance where we have grounds to suspect fraud, abuse or breach of these Terms.
2.5 VPN and proxy use
The use of Virtual Private Networks (VPNs), proxy services, IP-masking tools or similar technologies to hide or change your location, bypass geographic restrictions or disguise your identity is not allowed. If we determine that you have used such tools, we may:
- block your access to the Website,
- void bets and cancel winnings,
- confiscate bonus funds, and
- close your account.
3. Account Registration and Verification (KYC)
3.1 Registration
To access real-money games, sports betting, bonuses and payment features, you must register for an account. During sign-up, you must provide accurate, current and complete information, including:
- full legal name,
- date of birth,
- residential address,
- phone number,
- email address, and
- preferred account currency.
You confirm that you are acting on your own behalf and not for any third party. You must keep your details up to date and inform us of any change by editing your profile or contacting support.
3.2 Login credentials and security
- You must keep your username, password and any security information secret at all times.
- You are responsible for all activity performed through your account, including deposits, bets and withdrawals, whether or not you carried out the action yourself.
- If you suspect that someone else knows your login details or has accessed your account, you must change your password and contact us immediately.
- We are not liable for any loss that arises from unauthorised access caused by your failure to keep login details secure.
3.3 KYC and identification
Vegas Hunter Casino applies Know Your Customer (KYC) checks to protect players, comply with legal and anti-money laundering requirements and ensure that only eligible users access the Services.
We may ask you to provide identification and verification documents at any time, including but not limited to:
- photo ID (passport, national ID card or driver licence),
- proof of address (utility bill, bank statement or government letter issued in the last 3 months),
- proof of payment method ownership (copy of card, bank statement, e‑wallet screenshot), and
- source of funds or source of wealth documents, where required.
Failure to complete verification may result in:
- suspension of deposits or withdrawals,
- temporary account freeze, and
- closure of your account and possible forfeiture of funds where required by law.
3.4 Account closure by you
You may close your account at any time by contacting our support team. Before closure, you should request withdrawal of any remaining real-money balance, subject to verification and these Terms.
3.5 Account suspension and closure by us
We may suspend or close your account at our discretion if we have a reasonable basis to believe that:
- you are under age or have provided false details,
- you are in a restricted country or using a VPN or proxy,
- you have created multiple accounts,
- your account is linked with fraud, money laundering or any illegal activity,
- you have breached these Terms or bonus rules, or
- you have engaged in abuse, harassment or threatening conduct towards staff or other players.
Where allowed by law, we may withhold or confiscate funds and void bets placed in breach of these Terms.
4. Responsible Gambling and Self-Exclusion
Vegas Hunter Casino supports responsible gambling and encourages players to treat all games and sports betting as leisure, not a source of income.
4.1 Player tools
We provide a selection of tools to help you stay in control of your gambling, including:
- deposit limits,
- loss limits,
- wagering limits,
- session reminders, and
- cool-off periods.
You can request help with limits by contacting our support team.
4.2 Self-exclusion
If you feel that your gambling is becoming a problem, you should use self-exclusion tools and seek help from professional services in Australia. On request, we may block your access for a set period or permanently. During self-exclusion:
- you must not attempt to access or open new accounts,
- we may close associated accounts if found, and
- we will stop sending promotional materials where practicable.
4.3 No financial advice
We do not provide financial advice. You should never chase losses, gamble with money you cannot afford to lose, or see gambling as a way to pay bills or debts.
5. Dormant and Inactive Accounts
An account may be treated as dormant if you have not logged in, placed a bet or carried out any transaction for a continuous period of 12 months.
- We will try to contact you by email before charging any fee.
- Once your account is dormant, we may charge a monthly maintenance fee of 25 EUR (or currency equivalent) taken from your remaining real-money balance.
- The fee will stop if your account balance reaches zero or you log in and use the account again.
We may close dormant accounts with a nil balance.
6. Deposits
6.1 Funding your account
To play for real money at Vegas Hunter Casino you must deposit funds using one of the available payment methods. The current options include, subject to availability by region and provider:
- Visa (credit or debit card)
- Mastercard (credit or debit card)
- Interac
- Neteller
- MiFinity
- Cryptocurrencies (such as BTC, ETH, LTC, BCH, DOG, USDT, BNB, ADA, TRX)
Details of accepted methods, currencies and fees are shown in the cashier section and may change from time to time.
6.2 Minimum deposit
- The standard minimum deposit is 20 EUR or equivalent in your chosen currency.
- To qualify for the main welcome bonus offers, the minimum deposit is usually 30 EUR or equivalent unless we state otherwise in the promotion.
- The VIP welcome offer requires a minimum deposit of 500 EUR or equivalent.
6.3 Deposit processing
Processing times are set by payment providers. As a guide:
| Method | Type | Approximate processing time |
| Visa | Credit/Debit Card | Instant |
| Mastercard | Credit/Debit Card | Instant |
| Interac | Banking | Instant (where supported) |
| Neteller | E‑wallet | 0–24 hours |
| MiFinity | E‑wallet | Varies by provider |
| Cryptocurrency | Crypto | Subject to network confirmations |
We reserve the right to set minimum and maximum deposit limits per transaction, per day, per week or per month, and to change these limits at our discretion.
6.4 Deposit guide
To make a deposit you should usually follow these steps:
- Register and verify your Vegas Hunter account.
- Log in to your account.
- Click the "Deposit" or "Wallet" button.
- Choose your preferred payment method.
- Enter the deposit amount and any bonus code if required.
- Confirm the payment details.
- Complete the transaction through your bank, card issuer, e‑wallet or crypto wallet.
6.5 Source of funds
You must deposit only with payment methods that belong to you and are registered in your own name. You may not deposit using money from illegal, unknown or unauthorised sources. We may ask for proof that you own the payment method and that the money comes from legitimate activity.
6.6 Chargebacks
If you make a chargeback, dispute, reversal or request refund with your bank, card issuer or payment provider for deposits made to Vegas Hunter Casino, we may:
- block or close your account,
- cancel bonuses and winnings linked with the disputed deposits,
- recover outstanding amounts owed to us, and
- share your data with banks, payment providers or authorities where this is legally allowed.
7. Withdrawals
7.1 General rules
- You may request a withdrawal of your real-money balance at any time, provided your account is verified and no security checks are pending.
- Where possible, withdrawals will be processed to the same method you used for deposits.
- If that is not possible, we may offer an alternative method that complies with our policies and legal duties.
7.2 Minimum withdrawal
The standard minimum withdrawal is:
- 20 EUR/USD equivalent for most methods,
- 200 NOK
- 30 CAD
- 2400 JPY
- 140 BRL
- 0.00043 BTC
- 0.007 ETH
We may set different minimums for certain payment methods or currencies and will display these in the cashier.
7.3 Withdrawal processing times
After you submit a withdrawal request, we may take up to 0–24 hours to review and approve it. Identity checks may extend this time by up to 72 hours. Once approved, typical processing times are:
| Method | Approximate processing time after approval |
| Visa | 0–24 hours |
| Mastercard | 0–24 hours |
| Bank Transfer | Up to 3 working days |
| Neteller | Up to 1 day |
| Cryptocurrency | 0–24 hours, subject to blockchain verification |
7.4 Withdrawal limits
Unless stated otherwise in VIP agreements or specific promotions, withdrawal limits are:
- Standard players: up to 3,000 EUR/USD per week and up to 15,000 EUR/USD per month.
- VIP players: up to 5,000 EUR/USD per week and up to 20,000 EUR/USD per month, subject to VIP level.
Additionally, your VIP level may carry its own maximum withdrawal caps, for example:
| VIP Level | Maximum withdrawal limit |
| Entry | 30,000 EUR |
| Bronze | 30,000 EUR |
| Silver | 45,000 EUR |
| Gold | 45,000 EUR |
| Platinum | 60,000 EUR |
| Black | 90,000 EUR |
| Supreme | Custom by agreement |
We reserve the right to pay large wins in instalments in line with these limits.
7.5 Withdrawal guide
To request a withdrawal, you should:
- Log into your Vegas Hunter Casino account.
- Open the "Wallet" or "Cashier" section.
- Choose the withdrawal option.
- Select your preferred withdrawal method.
- Enter the amount you wish to withdraw, subject to limits.
- Complete any KYC verification if requested.
- Submit your request and wait for approval and processing.
7.6 Verification and security checks
We may delay or withhold withdrawals while we:
- confirm your identity and age,
- check your payment methods,
- review unusual betting patterns, or
- investigate possible breach of these Terms, bonus abuse, collusion or fraud.
If you fail to cooperate with these checks, we may cancel the withdrawal and close your account.
8. Bonuses, Promotions and Loyalty Program
8.1 General bonus rules
Vegas Hunter Casino offers a range of bonuses and promotions, including:
- VegasHunter New Player Reward Pack,
- VIP First Deposit Bonus,
- reload offers and free spins,
- cashback promotions,
- lottery and tournament events, and
- Bonus Shop and VIP rewards.
Each promotion has specific terms and conditions that apply in addition to these general Terms. In case of conflict, the specific promotion rules prevail.
8.2 Wagering requirements
- Unless stated otherwise, bonuses and free spin winnings are subject to wagering before they can be withdrawn.
- The welcome pack usually carries a 50x wagering requirement on bonus funds and free spin winnings.
- The VIP welcome bonus generally has a 40x wagering requirement.
- Some free spin reloads and cashback offers may have different wagering conditions or, for certain crypto bonuses, no wagering.
We strongly advise you to read the rules associated with each promotion on the Website before claiming it.
8.3 Bonus activation and validity
- Bonuses may require a promo code, such as LETSGO, SECOND, THIRD, FOURTH, VIP, MONTHLY, 2UP or SPIN3.
- Minimum deposit amounts apply for each offer.
- Bonuses usually have a limited time window (for example, 3 days) in which wagering must be completed.
- Unused bonuses and free spins may expire and be removed from your account.
8.4 Game contribution
Different games may contribute differently to wagering requirements. In general:
- most slot games contribute 100% of each bet to wagering,
- some games may contribute a lower share or be excluded, and
- live dealer games, table games and some jackpot or bonus buy games may contribute little or nothing.
The list of included and excluded games may change. We may void bets placed on excluded games using bonus funds.
8.5 Bonus abuse
We reserve the right to block participation in bonus programs and to withhold bonus funds or associated winnings where we have reasonable grounds to suspect abuse, such as:
- opening multiple accounts to claim the same offer several times,
- acting in collusion with other players,
- using betting patterns that guarantee a profit irrespective of outcome,
- placing low-risk or equal bets to clear wagering in a way not intended by the promotion, or
- misrepresenting information in order to gain access to bonuses.
8.6 Cashback, loyalty and Bonus Shop
Some promotions allow you to earn VHC coins or cashback based on your play. General rules include:
- VHC coins are loyalty units used in the Bonus Shop to redeem cash, free spins, devices or premium gifts.
- Every 30 EUR wagered may grant 1 VHC coin, subject to current rules and game eligibility.
- We may change the earning rate, the list of rewards or availability of items without prior notice.
- We may revoke loyalty points and benefits if your account is closed or found to be in breach of these Terms.
9. VIP Club
9.1 Entry and levels
Our VIP Club is open to selected players who meet the required criteria, which may include total deposits, wagering volume and account history. As a guide, entry may be offered from around 3,750 EUR total deposits, though this threshold may change.
The VIP levels currently include:
- Entry
- Bronze
- Silver
- Gold
- Platinum
- Black
- Supreme
9.2 VIP benefits
VIP players may receive benefits such as:
- dedicated account manager,
- higher cashback rates,
- exclusive tournaments and promotions,
- custom withdrawal limits within policy,
- luxury gifts and physical rewards,
- invites to offline events and VIP trips.
Benefits vary by level and are subject to personalised agreements. We may adjust or withdraw VIP benefits at any time.
10. Games, Sportsbook and Fair Play
10.1 Available games
Vegas Hunter Casino offers a wide range of game types, including:
- slots and jackpot games,
- live casino and game shows,
- crash games, plinko, dice and instant games,
- keno, limbo, mines, hi‑lo, fishing games,
- roulette, blackjack, poker and baccarat.
Game selection may change and may differ by region due to licensing and provider rules.
10.2 Game providers
We work with recognised software providers such as BGaming, Pragmatic Play, PGSoft, Endorphina, Hacksaw Gaming, Belatra, NetGame, Popiplay, Betsoft, Champion, Jacks and others. Each provider may have its own rules and paytables for games, which you should review before playing.
10.3 Fair play and prohibited behaviour
By using the Services you agree that you will:
- play fairly and in good faith,
- not use software, bots, scripts, or devices that give you an unfair edge,
- not collude with other players,
- not exploit bugs, errors or delays in the system, and
- inform us promptly if you discover a fault or error in a game.
If we detect unfair play or technical abuse, we may:
- void affected bets,
- confiscate winnings,
- close your account, and
- inform relevant authorities or game providers.
10.4 Errors and malfunctions
If a game or system malfunctions, all affected bets may be declared void. Any game rounds that fail to complete due to a technical fault may be replayed, rolled back or refunded at our discretion in line with provider rules. We do not accept liability for computer or internet failures, lag, disconnections or delays caused by your equipment or network.
11. Mobile Apps and Security
11.1 Mobile access
Vegas Hunter Casino offers access via:
- Android app (APK download),
- iOS app, and
- mobile browser and progressive web app (PWA).
You must use only official download links provided on our Website. We are not responsible for apps obtained from third-party sources.
11.2 Technical requirements
Approximate minimum device requirements include:
| Platform | OS | RAM | Storage |
| Android | Android 8.0 or later | 1 GB | 1 GB free |
| iOS | iOS 16.7 or later | 1 GB | 1 GB free |
11.3 Security measures
We use TLS encryption, 2‑factor authentication options and biometric login options where available to help protect your data. You must keep your device secure and log out when using shared devices.
12. Currency and Exchange Rates
Vegas Hunter Casino supports several fiat and crypto currencies, which may include EUR, USD, AUD, NOK, CAD, NZD, JPY, BRL, BTC, ETH, LTC, BCH, DOG, USDT, BNB, ADA and TRX.
- Your account currency is set during registration and may be changed only in specific cases by our team.
- Where currency conversion is required, we use exchange rates provided by our payment partners or internal systems at the time of the transaction.
- We are not responsible for any differences due to currency fluctuations or bank charges.
13. Anti-Money Laundering and Sanctions
Vegas Hunter Casino follows anti-money laundering (AML) and counter-terrorism financing (CTF) requirements. We may:
- check your identity against third-party databases,
- monitor and review your transactions,
- request proof of source of funds and source of wealth,
- report suspicious activity to relevant authorities, and
- block or close accounts that raise serious concerns.
You agree that we may suspend transactions where we are required to do so by law, regulators or law enforcement.
14. Intellectual Property
All content on the Website, including text, graphics, logos, icons, images, audio clips, video, software and design elements, is owned or licensed by VegasHunter Casino and is protected by intellectual property laws.
- You may use the Website and Services for personal, non-commercial entertainment only.
- You may not copy, modify, distribute, sell, publish, reverse engineer or create derivative works from any part of the Website or software.
15. Privacy and Data Protection
We collect and process personal data in line with our Privacy Policy, which explains how we handle information such as your name, contact details, payment information and gaming activity.
By using the Services, you consent to our collection and use of your personal data for purposes including account management, fraud prevention, marketing (where permitted), responsible gambling checks and legal compliance.
16. Complaints and Disputes
16.1 How to make a complaint
If you have a concern about your account, a transaction, a bonus or any other matter, you should contact us as soon as possible using:
- Email: [email protected]
- Phone: +1-647-937-0490
Please provide your name, account details, a clear description of the issue and any supporting evidence such as screenshots or transaction IDs.
16.2 Handling of complaints
- We aim to confirm receipt of your complaint promptly and respond within a reasonable time.
- We may ask for further information or documents.
- We will review records of your gameplay, transactions and communications to reach a fair outcome.
Our decision will be final within the limits allowed by law and any applicable regulatory framework.
17. Limitation of Liability
To the maximum extent permitted by law:
- the Services are provided "as is" and "as available" without any promise or guarantee of uninterrupted access or error-free performance,
- we are not liable for any indirect, incidental, special or consequential loss, loss of profit, data, reputation or business opportunities arising from use of the Services, and
- our total liability for any claim in connection with the Services shall not exceed the amount of real-money deposits you have made to your account in the six months prior to the event giving rise to the claim.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not allowed under applicable law.
18. Breach of Terms
If you breach these Terms or we reasonably suspect that you have done so, we may take any action we think is appropriate, including:
- issuing a warning,
- temporarily suspending your account,
- permanently closing your account,
- voiding bets and confiscating bonuses and winnings, and
- reporting your conduct to law enforcement, regulators or payment providers.
19. Changes to the Terms and Conditions
We may update these Terms from time to time for legal, regulatory, technical or business reasons. When we make material changes, we will post the updated version on the Website and update the date at the bottom of this page. We may also notify you by email or in-account message where appropriate.
By continuing to use the Services after the updated Terms have been published, you agree to the new version. If you do not agree with the revised Terms, you must stop using the Services and close your account.
20. Severability
If any part of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions will continue to be valid and enforceable. In such cases, the invalid or unenforceable provision will be replaced with a valid provision that comes closest to the original intent.
21. Governing Law
These Terms and your relationship with Vegas Hunter Casino are governed by the laws that apply in the jurisdiction where our operating company is registered, except where mandatory local consumer rules give you additional rights.
Any dispute that cannot be resolved through our internal complaint process shall be subject to the exclusive or non-exclusive jurisdiction of the competent courts in that jurisdiction, subject to applicable law.
22. Final Provisions
These Terms and any documents or policies referred to in them (including the Privacy Policy, Bonus Terms and any game rules) form the entire agreement between you and Vegas Hunter Casino in relation to the Services.
No failure or delay by us in exercising any right or remedy shall be taken as a waiver of that right or remedy.
If you have any questions about these Terms and Conditions, please contact us at [email protected] or by phone on +1-647-937-0490.
Last updated: July 2026